Installing and administering the MessageGears platform is straightforward, ensuring seamless integration and efficient management for your messaging needs. The installation process is designed for quick setup, while robust administration tools allow for easy configuration, user management, and performance monitoring. With MessageGears, your team can maintain a secure, scalable, and reliable platform, enabling you to focus on delivering impactful messaging campaigns with confidence.
For an introduction to the MessageGears platform as a whole, see our Technical Quick Start Guide. To review the details you'll need to provide your Customer Success Manager prior to installing the application, see our Onboarding Quick Start Guide.
Installation process
Review the following documents for more details on installing Accelerator in your environment and connecting to your data warehouse:
- Accelerator Installation Instructions - Begin by assessing your infrastructure requirements and ensuring compatibility with MessageGears' system specifications. Gather necessary credentials and permissions for integration. Note: To view this article, you must be signed in to our support portal.
- Adding and Managing Database Connections - Create and configure your database connections. Database Connections are the settings and credentials that allow Accelerator to connect to the database that holds the necessary customer data.
Administering the application
During the installation process, MessageGears Customer Support will set up an admin account for your organization, making it possible for you to then add additional users. Depending on your configuration, you might also need to complete the following administration tasks:
- Adding and Managing Users - Add and manage your users, including the groups and role permissions you want to apply to individuals or groups of users.
- Configuring single sign-on (SSO) for your users. For more information, see SSO Setup Instructions.
- Managing permissions at the asset level. For more information, see Managing Assets.
Next steps
- Take a tour of the administration section of Accelerator. For more information, see Accelerator Admin Section Operations.
- Review the steps involved in using MessageGears to start sending messages. For more information, see Sending Your First Message.
Help and support
If you have any questions while reviewing this guide, please reach out to your Customer Success Manager directly, or contact our technical support team at support@messagegears.com.
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