Adding and Managing Users

Gail Des Jardin

Updated September 05, 2024 14:58

Adding New Users to Accelerator

To set up new users, navigate to Admin > Users, and select Create user.

Enter the user's email address, first name, and last name.

You'll then apply the appropriate Roles to the new user and add this user to available Groups.

The role of...	Allows the user to...
Template Author	create and manage email templates
Global snippets Library Author (formerly Shared Content)	manage content assets used across multiple campaigns
Quick Launch User	launch campaigns from the content section
Campaign Admin	schedule or launch campaigns
Data Admin	access recipient lists and administer Audience sections, i.e. database connections
System Admin	manage users, groups, accounts, and sending profiles
Cloud Access	track and manage bulk and transactional jobs in the cloud using MessageGears Portal

Groups: In the Available column, highlight the group name to associate with the new user. Then, click the right-pointing arrow to move the group to user's Assigned column.

Select Save.

Accelerator sends a user activation message to the email address listed in the user profile. The user clicks the link in the activation message to complete their initial login to Accelerator and set their password.

Failure to respond to the activation message within 24 hours results in the user being locked out of Accelerator.

Managing Users

From the User list, click a user's name to view their profile or edit their user settings, roles, and groups.

Using the search box, you can search for users by name or email address.

Locked accounts are only visible and searchable when Show locked is turned on.

To unlock a locked account, click that account's name, Edit Account, uncheck the Locked box on the Update user page, and Save.