Accelerator Home Page

Using the Home icon in the top navigation bar of Accelerator will bring you back to the Overview.

The Overview page contains details about your Accelerator instance, including number of lists, email templates, and campaigns created.

The Analytics page provides charts reflect rolling monthly statistics for all jobs across your account.

Monthly Volume displays volumes of delivered messages, bounced messages, and content errors. This chart may not visible reflect content error totals because those numbers are extremely low relative to the total volume. Hover along the baseline for each month to view the content error counts.

Monthly Unsubscribes displays the unsubscribe rate for each month. Unsubscribes are only measured when using MessageGears Unsubscribe markup in your campaign content or by activating the List Unsubscribe feature for your account.

<a href="${Gears.unsubscribe()}">Unsubscribe</a>

Monthly Bounces displays number of bounces and resulting bounce rate for each month. In addition, this chart includes a yellow line indicating the level at and below which good deliverability can be expected, as well as a red line denoting poor deliverability. Exceeding the red line usually results in inbox delivery, and blocking issues. These lines may appear orange if the red and yellow lines within the chart overlap.

Monthly Complaints are a count of Spam Complaints that occur when a recipient clicks the “This Is Spam” button. The yellow line indicates marginal complaints. Staying at or below this line is ideal for good deliverability. Exceeding the red line typically results in inbox delivery and blocking issues.

Monthly Opens displays total opens, unique opens, and the open rate for each month. Opens are only measured when using HTML content in your email campaigns. Text-only email messages are not reflected in this total.

Monthly Clicks displays overall click rate as well as unique click rate. Clicks can only be measured when using the MessageGears autotrack or ${Gears.track()} markup in your email content.

The Dashboard page offers a lot of information about recent job activity and pending job activity in Accelerator. Here you can view recent recipient counts, deliveries, recipient activities, as well as queue size and upcoming scheduled jobs.

From this page it’s also possible to download summaries in .csv form, using the button next to the section titles.

Scheduled Jobs displays information about upcoming jobs that have not yet launched. Under Scheduled Jobs you will see any campaigns which have a Next Scheduled Occurrence, as well as what

Recent Jobs displays information about recently launched jobs and related progress statistics. In the Recent Jobs grid, you can view the percent of completion and state for each job, as well as percentages for opens, clicks, bounces, and complaints.

By clicking a linked Start Time for a job, you will view the full Job Details of that campaign, while clicking the Campaign name will bring you to the Overview page of that campaign.

Recent Jobs will display up to 3 months of jobs.

The Notifications page displays system status-related messages. Notification messages are classified as Information (INFO), Warning (WARN) or ERROR.

INFO messages confirm status, such as a successfully scheduled completion.
WARN messages indicate an issue that hinders, but does not completely stop, a job.
ERROR messages indicate an issue that results in a failed job.

Notifications automatically dismiss after seven calendar days and expire according to the following schedule: